Versand
Last Updated: July 25, 2026
Order Processing Time
Once your order is placed and payment is confirmed, we process and prepare it for shipment within 2–3 business days. Business days are Monday through Friday, excluding recognized U.S. holidays. Orders placed on weekends or holidays begin processing on the next business day.
If a significant delay occurs due to inventory availability, operational interruptions, or other unforeseen circumstances, we will notify you using the contact information associated with your order.
Shipping Destinations
We currently ship exclusively within the United States. We are unable to deliver to addresses outside the U.S. at this time. If an order is placed with a shipping address we cannot serve, we will notify you and issue a full refund where payment has already been processed.
Delivery Times
After processing, standard delivery typically takes 5–14 days. Delivery timeframes displayed during checkout are estimates only and do not constitute guaranteed delivery dates. Delays may occur due to circumstances outside our reasonable control, including carrier disruptions, severe weather, high seasonal volume, or other transportation interruptions.
Shipping Costs
Shipping costs are calculated based on your order and the shipping method selected, and are displayed during checkout before payment is finalized. We may occasionally offer shipping promotions or free shipping campaigns subject to eligibility conditions shown at checkout, for example free shipping on orders over $60.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing your tracking information. Please allow up to 24–48 hours for tracking to update after shipment confirmation. You can also track your order anytime on our Track Your Order page.
If you do not receive a shipping confirmation within the stated processing time, or your tracking number does not work, contact us at support@furtect.com and we will resolve it.
Subscription Orders
If you purchase a subscription, recurring refill orders are processed and shipped automatically on your billing cycle under the same processing and delivery timeframes described above. You will receive a shipping confirmation with tracking for every recurring shipment.
Incorrect Addresses and Failed Deliveries
Please make sure your shipping address is complete and correct before placing your order. We are not responsible for orders delivered to an incorrect address provided by the customer. If a package is returned to us as undeliverable, we will contact you to arrange reshipment; additional shipping charges may apply.
Unexpected Delays
In some instances, delivery may take longer than the times listed above. If your package is taking too long to arrive, please contact us at support@furtect.com and we will help resolve any situation within our control.